This website (https://sunpalstorage.com) and its related pages and subdomains (collectively, the "Site") are operated by Sunpal Storage Co., Ltd. ("Sunpal Storage", "we", "us", or "our"), a professional supplier of residential, commercial and industrial energy storage solutions, including solar panels, low-voltage batteries, HV lithium battery systems, and Battery Energy Storage System (BESS) solutions. These Terms of Use ("Terms") govern your access to and use of this Site.

By accessing or using this Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use this Site. Your continued use of the Site constitutes your ongoing acceptance of these Terms as they may be updated from time to time.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING LIMITATIONS ON LIABILITY AND DISCLAIMERS OF WARRANTIES.

1. Acceptance of Terms

By accessing, browsing, or otherwise using this Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy (available at https://sunpalstorage.com/privacy-policy/), which is incorporated herein by reference. These Terms apply to all visitors, users, and others who access or use the Site.

If you are using this Site on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" shall refer to both you individually and such entity.

2. Use of This Site

2.1 Permitted Use

Sunpal Storage grants you a limited, non-exclusive, non-transferable, revocable license to access and use this Site solely for your personal, non-commercial informational purposes, or for legitimate business inquiries related to Sunpal Storage's products and services (including requesting quotations for solar panels, batteries, and BESS solutions). This license does not include the right to:

• Resell or commercially exploit any content or materials on this Site;
• Collect or harvest any personally identifiable information from this Site;
• Use any data mining, robots, scraping, or similar data-gathering or extraction methods;
• Download (other than routine page caching) any portion of the Site or its content, except as expressly permitted by Sunpal Storage.

2.2 Prohibited Conduct

When using this Site, you agree not to:

• Violate any applicable local, national, or international law or regulation, including export-control and dangerous-goods regulations applicable to lithium battery products;
• Transmit any unsolicited or unauthorized advertising or promotional material (spam);
• Introduce any viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material;
• Attempt to gain unauthorized access to any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack;
• Impersonate or attempt to impersonate Sunpal Storage, its employees, another user, or any other person or entity;
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm Sunpal Storage or users of the Site;
• Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site.

2.3 User Representations

By using this Site, you represent and warrant that:

• You are at least 18 years of age, or the age of majority in your jurisdiction;
• All information you submit, including in inquiry and quotation request forms, is truthful, accurate, and complete;
• Your use of the Site does not violate any applicable law or regulation;
• You will comply with these Terms at all times.

3. Intellectual Property Rights

3.1 Ownership

All content on this Site, including but not limited to text, graphics, logos, product images, technical drawings, datasheets, videos, software, and the compilation thereof (collectively, "Content"), as well as all trademarks, service marks, trade names, and logos displayed on this Site ("Marks"), are the property of Sunpal Storage Co., Ltd. or its licensors and are protected by applicable intellectual property laws, including the copyright, trademark, patent, and trade secret laws of the People's Republic of China and applicable international conventions.

The Sunpal Storage name, logo, and all related product names, designs, and slogans are trademarks of Sunpal Storage Co., Ltd. or its affiliates. You must not use such Marks without our prior written permission.

3.2 Limited License

Subject to these Terms, Sunpal Storage grants you a limited, non-exclusive, non-transferable license to access and view the Content on this Site for your personal, non-commercial use only. You may download or print a single copy of any page(s) or datasheet from the Site for your personal, non-commercial reference, provided that you retain all copyright and other proprietary notices.

3.3 Restrictions

You may not, without our prior written consent:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Content;
• Modify, adapt, translate, or create derivative works based upon the Content;
• Remove or alter any copyright, trademark, or other proprietary rights notices;
• Use any Content for commercial purposes or public display;
• Frame or mirror any part of this Site on any other website or server;
• Create a database by systematically downloading and storing Content from this Site.

3.4 Copyright Infringement Notice

Sunpal Storage respects the intellectual property rights of others. If you believe that any Content on this Site infringes your copyright, please notify us in writing at storage@sunpalpower.com with: (i) a description of the copyrighted work you claim has been infringed; (ii) a description of where the allegedly infringing material is located on the Site; (iii) your contact information; (iv) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (v) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on its behalf.

4. Privacy and Data Protection

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our Site, request quotations, or submit warranty claims. By using this Site, you consent to the collection and use of your information as described in our Privacy Policy.

5. Product Information and Disclaimers

Sunpal Storage manufactures and supplies solar panels, low-voltage batteries, HV lithium battery systems, and BESS solutions for residential, commercial, industrial, and utility-scale applications. Product specifications, capacities, cycle life, certifications (such as CB-IEC62619, CE-EMC, CSA, TUV, and UN38.3), images, and descriptions on this Site are provided for general informational purposes only and are subject to change without notice as our products are updated or improved. Actual product specifications, warranty terms, and certifications applicable to a specific order may vary by model, market, and shipment. Please confirm current specifications, compliance documentation, and shipping/dangerous-goods requirements with your Sunpal Storage sales representative before placing an order or making purchasing decisions.

6. Third-Party Links and Content

This Site may contain links to third-party websites, resources, or services that are not owned or controlled by Sunpal Storage, including social media platforms, logistics partners, or industry organizations. These links are provided solely as a convenience. Sunpal Storage has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. If you access a third-party website linked from this Site, you do so entirely at your own risk.

7. Disclaimers

7.1 General Disclaimer

THE CONTENT AND MATERIALS ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUNPAL STORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 No Warranty on Accuracy

While Sunpal Storage makes reasonable efforts to ensure that the information on this Site is accurate, complete, and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is strictly at your own risk. Product warranties are governed separately by our Warranty Claims policy and any specific warranty terms agreed in a sales contract.

7.3 Technical Disclaimer

Sunpal Storage does not warrant that: the Site will be available at all times or will be uninterrupted or error-free; defects will be corrected; the Site or the servers that make it available are free of viruses or other harmful components; or the Site will meet your requirements or expectations.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUNPAL STORAGE, ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES; PERSONAL INJURY OR PROPERTY DAMAGE; UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR PERSONAL INFORMATION STORED THEREIN; ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; OR ANY BUGS, VIRUSES, OR ERRORS OR OMISSIONS IN ANY CONTENT OR MATERIALS, ARISING FROM YOUR USE OF THIS SITE.

SUNPAL STORAGE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE (AS DISTINCT FROM ANY SEPARATE PRODUCT PURCHASE OR SALES CONTRACT) SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SUNPAL STORAGE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. In such jurisdictions, Sunpal Storage's liability shall be limited to the greatest extent permitted by law. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Sunpal Storage, its affiliates, subsidiaries, licensors, and service providers, and their respective officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: your violation of these Terms; your use of the Site; your violation of any third-party right, including intellectual property or privacy rights; any content or information you submit to the Site; or any misrepresentation made by you.

10. Inquiries and Account Information

Certain areas or features of this Site, such as quotation request forms and download portals, may require you to submit contact and business information. If you submit such information, you agree to: provide accurate, current, and complete information; promptly update your information to keep it accurate; maintain the confidentiality of any login credentials associated with your account, if applicable; notify Sunpal Storage immediately of any unauthorized use of your account or any other breach of security; and accept responsibility for all activities conducted under your account or submitted inquiries.

11. Export Control and Compliance

Our battery and energy storage products may be subject to export control, customs, and dangerous-goods transportation regulations (including regulations applicable to lithium batteries such as UN38.3) in the countries of origin, transit, and destination. You are responsible for ensuring that your purchase, import, transport, installation, and use of our products comply with all applicable laws and regulations in your jurisdiction, including obtaining any necessary permits, licenses, or certifications.

12. Modifications to the Site and Terms

12.1 Site Modifications

Sunpal Storage reserves the right to modify, suspend, or discontinue the Site or any part thereof at any time, with or without notice. Sunpal Storage shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.

12.2 Terms Modifications

Sunpal Storage reserves the right to revise and update these Terms at any time in its sole discretion. All changes are effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. The "Effective Date" at the top of this page indicates when these Terms were last updated.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict-of-law provisions.

13.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the competent people's court with jurisdiction over the location of Sunpal Storage's registered address in Hefei City, Anhui Province, China.

13.3 International Users

This Site is controlled and operated from the People's Republic of China. Sunpal Storage makes no representation that the materials on this Site are appropriate or available for use in other locations. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws, to the extent local laws are applicable.

14. Force Majeure

Sunpal Storage shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond Sunpal Storage's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labor, or raw materials (including battery-grade materials).

15. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, our Warranty Claims policy, and any other legal notices or agreements published by Sunpal Storage on the Site, constitute the entire agreement between you and Sunpal Storage concerning the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

17. Waiver

No failure or delay by Sunpal Storage in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or remedy preclude any other or further exercise thereof or the exercise of any other right, power, or remedy.

18. Contact Information

Note: This Terms of Use is provided as a general-purpose template based on industry practice and should be reviewed by qualified legal counsel to ensure it reflects Sunpal Storage's actual business practices and complies with the laws of all markets it serves before publication.